Flights

Fares, baggage rules and passenger rights, the parts of flying where knowing the rule is worth real money.

Airlines are not required to tell you what you are owed, and most passengers never find out. These guides work from the regulations themselves, Regulation 261/2004, the Montreal Convention, the UK’s retained version, and link to every source so you can check any claim before you act on it.

Start with what you’re owed for a delay or cancellation. If your flight touched the UK, the UK rules differ in three ways, one of them strongly in your favour.


Everything in this section